Hard Notched Customs – Policies

Warranty

All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside. Warranties only apply to the owner of the vehicle with a Hard Notched Customs receipt.

Returns

Bumper Kits are sold AS-IS and not subject to returns since the final outcome of the product is completed by the purchaser. Returns are subject to inspection. Returned items must be in new condition. Shipping charges are not refundable. Please contact us prior to returning any products. All returned boxes must have the invoice number clearly marked on the outside of the box or a copy of the invoice inside. Any returns made without the necessary information to clearly identify the sender will be held for 15 days and then returned to stock.

Delivery Confirmation / Shipping Policy

If we should ever ship product to you, we will ship all of our products via FedEx,
USPS or United Parcel Service (UPS). We will ship all products ground unless you have a special expedited shipping request. If so, drop us an email, give us a call, or indicate as much in the shipping information info.

We will ship you your product within 3-5 business days of receiving your order. You should receive your product within 2 weeks of placing your order on line. If for some reason there is a delay on our end, we will contact you to let you know the adjusted delivery time that you should expect.

Delivery & Access Policies

Upon registering for our services using our website, we will provide you with immediate access to our site. We will email you your login information and a confirmation number to the email address that you provide us. Please keep this information in a safe place. If you do not receive a confirmation email within 24 hrs of processing your order online please contact us immediately.

If for some reason there is a delay on our end in sending you your login ID and password, we will contact you as soon as possible.

We thank you for taking the time to review this important information.